A quick guide to Pilates classes at Lauren Hilton Pilates Studio
Whether you're attending mat or equipment classes for the first time, or you’re returning to Pilates after a break, here’s a handy guide on all you need to know about Pilates classes at the Lauren Hilton Pilates Studio.
We often make use of props in our mat classes - all supplied for you in our fully equipped studio.
Will I get a class reminder?
Yes, you will receive an automated reminder 48 hours before class. If you attend an online class this email will also contain your Zoom link.
Where do I park?
Parking for classes is in the nearby Frankwell car park. There is a handy cut-through to the car park from Longnor Street. Parking is free after 6 pm, otherwise, it is 70p an hour.
What should I bring?
We are a fully equipped studio so everything you need for your class is provided. You’ll sanitise all the equipment you’ve used so that it is clean for the next person. You may like to bring a water bottle and we recommend grip socks/or regular socks are worn rather than bare feet for hygiene reasons as we have a carpeted floor.
What do I wear?
It doesn't need to be fancy just comfortable! For ease of movement, we suggest clothes without belts and zips and if attending the equipment circuits class we ask that no zips are worn, hair is tied back, and grip socks are worn for your safety.
Choose comfortable clothing (no zips or belts), grips socks and hair tied up for ease of movement during your class.
What time do the studio doors open before class?
Doors open 10 minutes before the class. If you attend a class straight after another please wait until everyone has vacated before entering the studio.
I will miss a class in the block I have booked, can I cancel it?
Yes, you can manage your bookings through your account in the TeamUp app. We ask for everyone to remove themselves from a class as soon as they know they can’t attend, to free up the space for someone else.
What do I do if I miss a class in my block or I go on holiday?
Once you have removed yourself from a class, you can look for an alternative class with spaces to book into. You can only swap to classes available within your membership, for example, a mat class for an alternate mat class. You cannot swap from a mat class to an equipment class as they’re in different membership tiers.
The standard cancellation terms still apply; if it’s less than 24 hours before your class, that class will be forfeited.
What about Pay-as-you-go-classes?
No swaps are available for PAYG classes. Cancellations within 24 hours will be forfeited.
Our full Terms & Conditions are available here.
